Welcome to our hub for trade advice, resources, and dedicated support for all AQUEA products. Our team is here to help you achieve outstanding results and BUILD A BETTER POOL!
Need help with product installation?
Watch our easy-to-follow installation videos to guide you every step of the way, ensuring a smooth installation process and excellent results. Let’s get started!
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Download product packs
Access everything you need in one place. Our product packs include detailed product specifications, key dimensions, and essential information to help you plan and install your AQUEA product with confidence.
Technical FAQs
General
Do you provide certifications or compliance documents?
Please contact us through our Support Contact Form – our team will be happy to assist with your enquiry.
Where can I find technical specs or installation guides?
Comprehensive product information is available via Trade Support or applicable Product pages of this website.
Can I speak with a technical advisor or product specialist?
Yes. Please contact us via our online Support Contact Form so our team can help connect you with the correct person to assist with your enquiry.
V-LOCK®
Do V-LOCK Lids require electrical bonding/earthing?
No. V-LOCK®’s reinforced polymer construction is non-conductive, which means earthing/bonding is NOT required.
Will V-LOCK® lids rust, corrode or tea-stain?
No. V-LOCK®’s polymer will not corrode in any way, even in harsh pool water environments. The polymer is specially formulated for superior UV stability, providing long-term strength, rigidity, and resistance to weathering.
What is range of inlay thickness that V-LOCK® Lids can accommodate? (eg. tile, stone, concrete)
From 25mm up to 60 mm can be accommodated across the V-LOCK® M-SERIES range.
Can I order a custom size V-LOCK® Lid?
No. Unfortunately due to manufacturing process we can only supply lids in sizes stated.
Do V-LOCK® Lids come in other colours?
As V-LOCK’s lid is specially formulated to provide optimal strength, performance and durability we are only currently able to offer it in single colour – Cement Grey.
Can I retro-fit a V-LOCK® lid over an existing skimmer?
Yes. Visit the product page or Trade Support section on this website to find Installation Guides or videos explaining retro-fit installation process.
Is there a V-LOCK® Lid to suit poured ‘seamless edge ’ concrete surrounds?
Yes. The V-LOCK® M60 (Product # 475-223) is designed for wet-pour concrete pool surrounds with a range of features to simplify setup, pouring and finishing in this style of installation.
I have lost my V-LOCK® Lid Key. Can I purchase a replacement key?
Yes. Replacement V-LOCK®’s Lid keys can be easily purchased from your local AQUEA stockist.
Are the short (standard) and long (Dual Key) interchangeable?
No, Standard Keys and Dual Keys are not interchangeable.
- Single Key Lids can only be operated with Standard Keys.
- Dual Key Lids require the longer Dual Keys for operation.
BUBBLER+
How many nozzles can I have in my air loop system?
The number of nozzles (ports) that can be included in an air loop depends on several factors, including; Depth below the water surface, Distance from the pool to the blower and Blower output.
For typical applications, recommendations can be found in the BUBBLER+ Specification Sheet. If you need further assistance, please contact us via our Support Contact Form — our team will be happy to help with your enquiry.
Can the BUBBLER+ nozzles be installed on a vertical pool wall, or must they be positioned on a horizontal surface like the floor or seat top?
Yes. BUBBLER+ can be configurated to suit both horizontal and vertical orientation to suit your preferred design.
Can I use multiple kits to build air loops with more than 18 nozzles?
Yes, the BUBBLER+ system is designed to be modular, allowing multiple kits to be linked together to create air loops with as many nozzles as can be safely supported by your selected blower and plumbing configuration.
I have changed my mind on pool interior and need a different colour nozzle than originally supplied in kit. Can you help?
Certainly. Any of the four different coloured nozzles can be purchased separately in packs of 18 if you change your mind or lose original nozzles.
Is BUBBLER+ suitable for both tiled or pebble pool interior finishes?
Yes, the BUBBLER+ system can be installed in pools with either tiled or rendered pebble interior finishes.
